National Pension System CRA | Protean Tech (NSDL)

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National Pension System (NPS)

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Secure your future with NPS

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Who all are eligible to join NPS?

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Any Indian Citizen (resident or non-resident) and Overseas Citizen of India (OCI)
• Aged between 18-70 years
• Compliant to Know Your Customer (KYC) norms.
Hindu Undivided Families (HUFs) and Persons of Indian Origin (PIOs) are not eligible for subscribing to NPS.
NPS is an Individual Pension Account and cannot be opened on behalf of a third person.
The applicant should be legally competent to execute a contract as per the Indian Contract Act.

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I have subscribed to EPF / PPF / Superannuation Fund / Provident Fund. Am I eligible to join NPS?

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Yes. NPS can be voluntarily subscribed along with any other pension scheme(s). However, an individual cannot have multiple NPS accounts

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Testimonials

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Protean (earlier NSDL) has always been a trusted partner for implementation of NPS in Railways. The efforts taken by your team along with railway officials in conducting meetings/training sessions for resolution of issues as the ground level have helped immensely in streamlining the processes in implementing NPS in Indian Railways.

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Shri Sanjeev Sharma,

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OSD/Accounts, Railway Board under the Government of India

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The Server Integration Project has considerably reduced manual work and we look forward to integrating all facilities/modules of NPS such that a “hands free” NPS operating process is established with monitoring being the core activity of our officials.

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Nagalakshmi S V, KTS

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Joint Director
NPS cell, Commissionerate of Treasuries
Bangalore, Karnataka

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Protean eGov Technologies Ltd. (Formerly NSDL e-Governance Infrastructure Ltd.), has been our steady partner in all aspects of NPS. I recollect our initial meetings and how with continuous support from their officials, we managed to improve NPS penetration.

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Shri. Dattadas Y. Karadkar

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Deputy Director,
State Record Keeping Agency,
DAT Office, Mumbai.

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Brands we have worked with

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Testimonials

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Overview

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Protean provides Social Security related services to various Business Segments like B2C & B2B in the form of Recordkeeping, Hyperscale Transaction processing, Big data solutioning, Customer Service and Grievance Management.

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Other related services

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Case Studies

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Our Impact

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NPS beyond Tax savings

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By Mr. Amit Sinha , Group Head, Social Security and Welfare Department, Protean

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Leaving a mark in the lives of a billion Indians

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Over Rs 5.5 bn

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settlements processed every day

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Over 60 mn

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subscribers

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Over 8 mn. AUM

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10,000+

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Corporates

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Your needs lie at the core of our service and product portfolio

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White labelled solutions for Corporates

Paperless digital onboarding for Individuals

Mobile App, Chatbot and Callcenter for addressing queries and facilitating Transactions

Efficient Service delivery and change management mechanism

Reliable Tech stack and seamless payment options

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Highlights

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Delivering our services for everyone, reliably and efficiently

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By providing pension solutions to each and every eligible individual

With digital onboarding, contribution accounting, modules to assist customers at every point of their NPS lifecycle

And easy, paperless exits from NPS

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Objectives

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We have entered into an agreement with the Pension Fund Regulatory and Development Authority (PFRDA) to set up of the Central Recordkeeping Agency (CRA) for the National Pension System (NPS). The main functions and responsibilities of the CRA include:

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Recordkeeping, Administration and customer service functions for all subscribers of the NPS

Issuing of unique Permanent Retirement Account Number (PRAN) to each Subscriber, maintaining a database of all PRANs issued and recording transactions relating to each Subscriber's PRAN

Acting as an operational interface between PFRDA and other NPS intermediaries such as Pension Funds, Annuity Service Providers, Trustee Bank etc

CRA monitors member contributions and transmits information to the relevant Pension Fund and schemes on a daily basis

CRA provides periodic, consolidated PRAN statements to each member and discharges other duties and functions as may be determined by the guidelines, directions and regulations issued by the PFRDA from time to time

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Approach

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We endeavour to make it simple and easy for our customers and partners.

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NPS has a multi-layered grievance redressal mechanism which is easily accessible, simple, quick, fair, responsive and effective

In addition, we provide many enablement services like ‘NPS ki Pathshala’ on YouTube, handbooks on operations and processes, seminars and more

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Solutions

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national-pension-scheme

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Frequently asked questions

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